In the early 2000s, while running One97 Communications, Vijay Shekhar Sharma noticed that India’s mobile revolution was leaving a massive gap in digital payments. Traditional banking services were complex, and cash dominated transactions. He realized that with rising mobile and internet penetration, digital wallets and payments could democratize financial access for millions.
Vijay started One97 Communications in 2001, focusing on value-added services like ringtones and SMS alerts. Bootstrapped in the beginning, the company survived on small telecom contracts. He faced language barriers and financial struggles, often coding at night and pitching to clients in the day.
In 2010, he launched Paytm (Pay Through Mobile) as a prepaid mobile recharge platform. Initial goal: Simplify mobile top-ups and bill payments. He invested his personal savings and convinced early employees to take modest salaries, keeping the dream alive.
India’s demonetization became the turning point, With cash in short supply, Paytm wallets and QR payments became a lifeline for small vendors and citizens. Company downloads and transactions skyrocketed overnight. This event transformed Paytm from a niche wallet into a household name in Indian fintech.
In 2021, Vijay Shekhar Sharma took Paytm public in one of India’s largest IPOs, marking a historic moment for the Indian startup ecosystem. Despite initial market volatility, the listing showcased the company’s ambitious expansion into banking, lending, insurance, and stock trading through Paytm Bank and Paytm Money, establishing it as a key player in India’s growing digital economy.
Coming from a small-town, lower middle-class background, Vijay Shekhar Sharma has remained humble and resilient, never forgetting his roots. He frequently encourages students from small towns to dream big, embrace technology, and pursue entrepreneurship with courage. His journey is a testament to grit, self-learning, and the ability to harness India’s digital boom without the support of inherited wealth, inspiring countless aspiring entrepreneurs to believe that determination can overcome any limitation.
A: Growing up in a lower middle-class household in Aligarh taught him resilience, frugality, and self-reliance. Limited resources pushed him to dream big, learn English on his own, and embrace technology as a tool for transformation
A: No. He initially bootstrapped his company, relying on personal savings and early revenue from One97 Communications. Major investors like Alibaba and SoftBank joined only after Paytm showed strong growth potential.
A: Vijay believes technology can empower small businesses and individuals in India’s towns and villages. His goal is to make digital finance accessible to everyone, bridging the urban-rural gap
A: Not excessively. While he enjoys the privileges of success, he remains grounded, frequently mentoring young entrepreneurs and promoting innovation from small towns.